Hi bajje FAQ – All Your Questions Answered

To register at hi bajje, you will need:

• Full name (as shown on your National ID)
• Date of birth (must be 18 or older)
• Active mobile number
• Valid email address
• A strong password

Registration is completely free and takes just 2–3 minutes.

Under hi bajje's policy, each individual is only allowed one account Only one account is allowed per person. Creating multiple accounts violates our terms and may result in all accounts being permanently banned. This policy is strictly enforced to prevent bonus abuse.

Click the "Forgot password?" link on the login page. Enter your registered email or mobile number and a reset link will be sent to you. The link is valid for 15 minutes. If you don't see the email, check your spam folder.

After registration, a verification link will be sent to your email. Click it to activate your account. Before your first withdrawal, you'll need to complete KYC verification by submitting a photo of your national ID.

You can use the Self-Exclusion option in your account settings. Alternatively, email support@hibajje.biz to request account closure. To learn more about responsible gaming, Responsible Gaming View Page.

hi bajje currently supports the following payment methods:

• Mobile Banking: Mobile Pay, Nagad, Rocket
• Bank Transfer: All major Bangladeshi banks
• Crypto: USDT (TRC20/ERC20)

Mobile Pay and Nagad offer the fastest transaction speeds.

Minimum deposit at hi bajje BDT 500. Mobile Pay and Nagad deposits are credited to your account instantly. Bank transfers may take 1–3 hours.

• Mobile Pay/Nagad: Typically 15–30 minutes
• Rocket: 30 minutes – 1 hour
• Bank Transfer: 1–24 Hours
• Crypto: 1–3 hours

If KYC verification is not completed before your first withdrawal, there may be a delay.

Minimum Withdrawal BDT 500. The maximum limit depends on your account level and verification status. Verified accounts can withdraw up to BDT 1,00,000 withdrawal per day.

Wait 30 minutes first. If your balance still hasn't updated, email support@hibajje.biz with a screenshot of the transaction, or reach out via Live Chat. Most issues are resolved within 2 hours.

hi bajje offers attractive welcome bonuses for new members. To find out about current offers Latest Promotions page. Bonus terms and wagering requirements are listed separately for each offer.

A wagering requirement means you must place a certain amount in bets before withdrawing bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager ৳10,000 before you can withdraw. Terms vary by offer.

A percentage of your weekly or monthly net losses is returned to your account as cashback. Cashback is typically credited every Monday morning, and the rate depends on your account level and activity.

Yes, you can earn a bonus by inviting friends to hi bajje's referral program. Once your referred friend registers and makes their first deposit, you'll receive your bonus. Details promotions page View.

Available at hi bajje:

• Live Casino: Baccarat, Roulette, Blackjack, Live Dealer Games
• Slots: Thousands of slots across diverse themes
• Sports Betting: Cricket, Football, Kabaddi, Tennis, Basketball
• Esports: CS:GO, Dota 2, Valorant
• Virtual Games: Virtual Sports & Racing

View All Games Games Page Visit.

Live betting, or in-play betting, means placing bets in real time while a match is in progress. Odds change based on how the game unfolds. Cricket live betting is especially popular on hi bajje, with the option to bet on every single ball.

All games on hi bajje are sourced from licensed software providers. They use Random Number Generator (RNG) technology that is regularly audited by independent third parties. Live Casino games are streamed in real time.

Absolutely. hi bajje is fully mobile-optimized. All games can be played directly from the browser on both Android and iOS devices — no app download required. To learn more about the platform Platform Page View.

Yes, hi bajje uses 256-bit SSL encryption to keep all data secure. Your personal information and financial transactions are processed with the highest level of protection. Your data is never shared with third parties.

After logging in, go to Account Settings → "Security" → enable "Two-Factor Authentication". You can choose between Google Authenticator or SMS OTP. Enabling 2FA significantly increases the security of your account.

Change your password immediately and enable 2FA. Log out of all active sessions, then report the incident to support@hibajje.biz. hi bajje will take prompt action to secure your account.

hi bajje offers 24/7 support in Bangla:

• Live Chat: Chat button at the bottom right of the site
• Email: support@hibajje.biz

Live chat gives you the fastest response for general inquiries.

Live chat typically responds within 2–5 minutes. Email queries are usually answered within 2–6 hours. For urgent payment issues, please use live chat.

Yes, hi bajje's support team is fully available in Bangla. The team is specially trained to assist Bangladeshi players and operates around the clock.

Email support@hibajje.biz with full details of your complaint, including the subject, date, and transaction ID (if applicable). Investigations typically begin within 24 hours, with a resolution aimed for within 48 hours.