Terms & Conditions – The Complete Guide to Using the hi bajje Platform

Please read these Terms & Conditions carefully before opening an account or using the hi bajje platform. They define the rights and responsibilities of both you and us.

Last updated: January 2026 Version 3.2
Important Notice

By using the hi bajje platform, you are deemed to have automatically accepted these terms and conditions.

01 Introduction & General Information

Hi bajje is an international online gaming and Sports Betting platform built specifically with Bangladeshi users in mind. Reading the following Terms & Conditions in full is mandatory before using the hibajje.biz website or any associated mobile application.

These Terms & Conditions constitute a legally binding agreement between hi bajje and its members. By accessing, registering on, or using any part of the platform, you are deemed to have fully accepted these terms. If you do not agree, please refrain from using the platform.

Please Note: hi bajje is strictly for individuals aged 18 and above. Use of the platform by minors is strictly prohibited.

Hi bajje reserves the right to modify or update these Terms & Conditions from time to time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

02 Account Registration & Management

The following rules apply to opening and using an account on hi bajje:

  • Each individual may only One Account can be opened. Creating multiple accounts for the same person is strictly prohibited.
  • All information provided at the time of registration must be truthful and accurate. Accounts created with false information will be terminated and any balance may be forfeited.
  • Your account password must be kept strictly confidential. Never share your login credentials with anyone.
  • Members are solely responsible for the security of their account. If your login credentials are compromised or you suspect unauthorised access, contact hi bajje Support immediately.
  • Withdrawal limits will be restricted until KYC (identity verification) is completed.
  • Transferring, selling, or allowing others to use your account is strictly prohibited.
For KYC verification, a clear photo of your National ID (NID) or passport is required. Verification is usually completed within 24 hours.

03 Eligibility & Age Requirements

To use hi bajje's services, you must meet the following eligibility requirements:

  • You must be at least 18 years is required.
  • You must use the platform voluntarily and with full awareness.
  • You must not be a resident of any country or region where online gaming or betting is prohibited by law.
  • Anyone who has been advised to avoid gaming due to gaming addiction or mental health concerns is not permitted to use hi bajje.

Hi bajje may request identity verification documents at any time. Failure to provide valid documents may result in the account being temporarily or permanently suspended.

04 Deposit & Withdrawal Policy

The following rules apply to all financial transactions on hi bajje:

Regarding deposits:

  • Minimum Deposit Amount ৳500।
  • Accepted payment methods: Mobile Pay, Nagad, Rocket, and approved bank transfers.
  • Deposited funds are typically credited Within 5 minutes is credited to your account.
  • Only payment methods registered in your own name may be used. Deposits made through third parties are not accepted.

Regarding Withdrawals:

  • Minimum Withdrawal Amount ৳500।
  • Withdrawals are typically processed within 3–15 minutes is processed within.
  • Withdrawals are restricted until KYC verification is completed.
  • Bonus funds cannot be withdrawn until the wagering requirement has been met.
  • Withdrawals must be made to the same payment method used for the original deposit.
In cases of suspicious transactions or fraud, hi bajje reserves the right to temporarily hold withdrawals and conduct an investigation.

05 Bonus & Promotion Terms and Conditions

Bonuses and promotions at hi bajje are offered under specific conditions. Each bonus has its own terms, but the general rules are outlined below:

  • Wagering Requirements: Each bonus has a specific wagering (rollover) requirement. Typically, you'll need to wager between 15× and 30× the bonus amount.
  • Time limit: Most bonuses must be used within 30 days of being credited. Once expired, bonuses are automatically forfeited.
  • Welcome Bonus: A bonus of up to 100% is available on your first deposit. This offer applies once only.
  • Any attempt to claim bonuses using multiple accounts will result in all associated accounts being permanently banned.
  • Hi bajje reserves the right to modify, suspend, or cancel any bonus or promotion.
  • Hi bajje reserves the right to void a bonus if unusual or low-risk betting patterns are detected while using that bonus.

06 Betting & Gaming Rules

The following rules must be followed when betting and playing games on hi bajje:

  • The minimum bet amount is ৳10, and the maximum bet amount varies depending on the specific game and event.
  • Once a bet is confirmed, it cannot be cancelled. However, cashout may be available for pre-live bets under certain conditions.
  • If a game is interrupted due to a lost internet connection or a technical error, any bets already placed remain valid and will be settled according to the applicable rules.
  • If a Sports Betting event is cancelled, the full stake will be refunded.
  • If incorrect odds appear on hi bajje due to a technical error, hi bajje reserves the right to void any bets placed at those odds.
  • If match-fixing or manipulation is suspected, the bets in question may be suspended pending review.
Any winnings obtained by exploiting software bugs or system errors will be considered void, and the account in question may be closed.

07 Responsible Gaming Policy

Hi bajje is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not addiction. In line with this policy, we offer the following:

  • Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
  • Cool-Off Period: You have the option to temporarily pause your account for a set period.
  • Self-Exclusion: If you feel that gaming is becoming harmful to you, you can request to have your account closed at any time.
  • If suspicious gaming behaviour is detected, hi bajje may also reach out to the member directly.

To learn more about responsible gaming, visit our Responsible Gaming page here.

08 Account Suspension & Closure Policy

Hi bajje may suspend or permanently close a member's account for any of the following reasons:

  • Any violation of the Terms & Conditions.
  • Providing false information or fraudulent documents.
  • Operating multiple accounts.
  • Bonus abuse or system exploitation.
  • Suspicious transactions or suspected money laundering.
  • Being underage or providing false information about your age.
  • Threatening or abusive behaviour toward hi bajje staff.

If an account is closed, hi bajje will decide on a case-by-case basis whether to refund any legitimately earned balance (excluding bonuses).

09 Privacy & Data Protection

Hi bajje is committed to protecting your personal information. Details provided during registration will only be used for service delivery and identity verification purposes.

  • Your personal information is never sold to any third party.
  • User information is never shared with third parties unless required by law or requested by a government authority.
  • All data is secured with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read.

10 Right to Amend Terms

Hi bajje reserves the right to change, add to, or amend these Terms & Conditions at any time, with or without prior notice. For significant changes, members will be notified via their registered email or through a platform notification.

Continued use of the platform after any updates will be considered acceptance of the revised terms. The latest version is always available at hibajje.biz/terms-conditions.

11 Contact & Complaints

For any questions or complaints regarding these Terms & Conditions, please contact hi bajje Support:

  • Live Chat: Chat with us directly on the platform in Bengali – available 24/7.
  • Email: support@hibajje.biz – expect a reply within 4 hours.

Once a complaint is submitted, hi bajje will aim to resolve it within 7 business days. Complex cases may take longer, but you will be kept updated throughout the process.

For answers to more general questions, visit our FAQ Page here.

Why hi bajje Is Trustworthy

Transparency and fairness are at the core of everything we do

📜
Clear Terms
Every rule at hi bajje is written in plain language. No hidden clauses — what you see is what applies.
⚡
Fast Payments
Winnings are paid to Mobile Pay or Nagad in an average of 3 minutes. If payment is not received within the expected time, please contact support.
🔒
Secure Transactions
256-bit SSL encryption and an AI fraud detection system keep every transaction secure.
⚖️
Fair Gaming
A third-party audited RNG system ensures every game result is completely fair and unbiased.
🤝
Fair Bonus Policy
Bonus terms are clear and realistic. Wagering requirements are lower than most other platforms.
💬
24/7 Bangla Support
Get help in Bangla whenever you need it. Our live chat average response time is 2 minutes.

General FAQs on Terms & Conditions

Frequently Asked Questions About Terms & Conditions

Wagering requirements vary by bonus. The welcome bonus typically requires 15× the bonus amount in wagers. Visit the Promotions page or contact support for the specific terms of any bonus.

If an account is closed due to a rule violation, any balance refund is assessed on a case-by-case basis. Legitimately earned balances (excluding bonuses and disputed winnings) are generally returned. If you close your account yourself, your full balance will be refunded.

Yes, two members of the same household may each hold a separate account, provided they use different devices and different payment methods. However, managing multiple accounts from the same device or the same payment number may be considered a violation of our rules.

Withdrawals are typically processed within 15 minutes. If it takes longer than 30 minutes, please contact support via live chat or email. Providing your transaction ID will help us resolve the issue faster.

For significant changes, a notification will be sent to your registered email and a notice will be displayed upon logging in to the platform. The latest version will always be available on this page. You can check the "Last Updated" date at the top of the page to see when changes were last made.

Got the rules? Start playing now

Register at hi bajje and enjoy safe, fun gaming under clear, transparent rules. You can get started in just 2 minutes.

⚠️ For players aged 18+ only. Please gamble responsibly.

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